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Important update: expanded counseling services and more

NC State students, faculty and staff:

This week, we finish fall semester classes and begin exams. We want to thank each of you for all the hard work you’ve put in, and provide some encouragement and resources as NC State  closes out the year. As shared in our update before Thanksgiving, the university has taken several steps to expand access for mental health resources as the Student Mental Health Task Force continues its work. 

This message contains information about expanded services as well as existing resources you can access. Please take advantage of these supports as you need them — we’re here to help you finish this year strong. 

Introducing AcademicLiveCare

We’re pleased to share that NC State has entered into a partnership with AcademicLiveCare, a teletherapy provider, effective today. This service is available to all degree-seeking undergraduate and graduate students and provides online access to licensed counselors. 

Our agreement provides students with up to 12 free counseling sessions over the next year. This service provides an alternative to our on-campus counseling services for students who cannot or choose not to access the Counseling Center. Students do not need a referral from the Counseling Center to access these services. Please visit this page for more information on how to get started. 

Existing Resources for the Community

The Counseling Center continues to provide appointments and support for students. Students with acute needs are prioritized, and the triage process helps connect students with licensed counselors as quickly as possible. For more information about the Counseling Center and other mental health resources, please visit the center’s website

The university also provides mental health resources and services for faculty and staff. In addition to resources offered through the Faculty and Staff Assistance Program, State Health Plan members have access to mental health coverage and additional resources via the Behavioral Health Resource Center. Employees can use the resource center to find a provider; some can be seen for a $0 copay under the Clear Pricing Project.

Here To Help

We recognize that this time of year can be stressful for many reasons. We want you to know that no matter what your struggle may be, there’s someone ready to help you through it. Please take a moment to look through some of our key offerings to help you with academics, finances, mental and physical well-being, belonging and community. Whether you take advantage of these resources or not, know this: You’re part of a Pack, and that means you’re never alone. 

We are thankful for all that our students, faculty and staff bring to this community. Do what you need to do to keep yourself well as we wrap up the year — the break and rest that you deserve is just around the corner. 

Thank you,

Randy Woodson

Doneka R. Scott
Vice Chancellor and Dean, Division of Academic and Student Affairs